Spinsy Casino Privacy Policy
At Spinsy casino, we take your privacy seriously and are committed to handling your personal information in a transparent and secure way. This Privacy Policy explains what data we collect, how we use and protect it, and what rights you have in relation to your information when you use our platform.
1. Scope of this Privacy Policy
This Privacy Policy applies to all personal information we collect when you visit Spinsy casino, create an account, use our games and services or interact with our support team. By using our platform, you acknowledge that you have read and understood this Policy.
2. Personal information we collect
We may collect identification and contact details such as your name, date of birth, address, phone number and email, as well as account information, gameplay history, payment details and communication records with our support team. Some of this information is required to provide you with access to our services and to comply with legal obligations.
3. Technical data and cookies
When you access Spinsy casino, we automatically collect certain technical data, including IP address, device identifiers, browser type, language settings and access times. We also use cookies and similar technologies to remember your preferences, improve site performance and analyse how our platform is used.
4. Why we use your information
We process your personal information to create and manage your account, provide games and services, process payments and withdrawals, prevent fraud, ensure security and comply with legal and regulatory requirements. We may also use your data for customer support, internal reporting and to improve the user experience on Spinsy casino.
5. Verification, KYC and AML checks
To meet our legal obligations and protect our players, we may verify your identity and carry out know-your-customer and anti-money laundering checks. This can include validating your age, address and payment methods using documents or third-party verification services that process your information on our behalf.
6. Cookies, analytics and personalisation
We use cookies and analytics tools to understand how players interact with Spinsy casino, which helps us keep the platform secure and functioning correctly. This data also allows us to personalise certain content, remember your choices and provide a smoother and more relevant gaming experience.
7. Marketing communications
With your consent where required by law, we may use your contact details to send you promotions, bonuses, offers and updates related to Spinsy casino. You can manage your marketing preferences at any time through your account settings or by using the opt-out options provided in our communications.
8. Sharing information with third parties
We may share your personal information with carefully selected third-party providers that support our operations, such as payment processors, identity verification services, IT and security partners, analytics providers and customer support tools. These parties are required to handle your data securely and only in accordance with our instructions and applicable law.
9. Legal requirements and business transfers
We may disclose your information to regulators, law enforcement or other authorities when we are legally required to do so or when it is necessary to protect our rights, the safety of players or the integrity of Spinsy casino. In the event of a corporate transaction, such as a merger or acquisition, your data may be transferred as part of the business, subject to appropriate safeguards.
10. International transfers of data
Some of our service providers may be located in other countries, which means your personal information can be transferred and processed outside your home jurisdiction. When we do this, we take reasonable steps to ensure that appropriate protections are in place in line with applicable data protection laws.
11. How we protect your information
We use a combination of technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or alteration. These measures include encryption, access controls, secure storage and regular monitoring of our systems to help keep your data safe while using Spinsy casino.
12. Data retention and storage periods
We keep your personal information only for as long as it is necessary for the purposes described in this Privacy Policy or as required by legal, regulatory, accounting or reporting obligations. When data is no longer needed, we either securely delete it or anonymise it so that you can no longer be identified.
13. Your privacy rights
Depending on your location and applicable law, you may have the right to access, correct, update or delete your personal information, as well as to object to or restrict certain types of processing. You may also have the right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
14. Access, correction and deletion requests
If you wish to exercise your privacy rights, you can contact our support team and submit a request to access, update or delete your data. We may ask you to verify your identity before responding, and in some cases we may not be able to delete certain information where we are required to retain it by law or for legitimate business purposes.
15. Accounts and minors
Spinsy casino is strictly intended for adults, and we do not knowingly collect or process personal information from individuals under the legal age for online gambling. If we become aware that an underage person has provided us with data, we will take reasonable steps to close the account and remove the information, subject to any legal obligations to retain certain records.
16. Responsible gaming and privacy
As part of our responsible gaming measures, we may process certain data to monitor play patterns, identify potential problematic behaviour and apply limits or interventions where appropriate. These activities are carried out to protect players and comply with legal and regulatory expectations while respecting your privacy.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer at Spinsy casino. Any updated version will take effect from the date it is made available, and your continued use of our platform after changes are published will be treated as acceptance of the revised Policy.